If you want to change the size or are not satisfied with the item you ordered, no problem: you have fourteen (14) working days from receipt of the goods to notify us that you wish to return the item.
To make the return you must:
1. Send an e-mail to firstname.lastname@example.org indicating the order number, name, surname, items you want to return and the desired compensation: size change, color change, item change or refund;
2. Fill in the form in the package;
3. Send the box by courier to the address:
MANGANO CORPORATION SRL
Via Traversa Alcide De Gasperi 31
25060 Collebeato (BS)
Once the returned items are received, MANGANO CORPORATION SRL has thirty (30) days to replace, refund or change the size of the items. In case the requested dimensions are not available, we will contact you as soon as possible via e-mail.
We only consider requests that meet the following requirements:
- Articles and packaging in the same delivery conditions.
- Items have never been washed or used
- The articles are supplied with original labels
In the event that one of the above requirements is not met, you are not entitled to a replacement or a refund. In this case, the item will be returned at your expense.
The refund will be completed within thirty (30) days of receipt of the package through. MANGANO CORPORATION SRL will not refund any order until it has correctly received the product and verified its condition; at the end of the quality control by the competent office, the administrative office will handle the refund.
For further information, please contact our Customer Service: email@example.com
If you have any questions, send an email to our Customer Service at firstname.lastname@example.org