Privacy Policy

 

The general data protection regulation (or in short GDPR) is a positive step  towards people to have more control over how their personal data is used. On 25-th of May 2018 this new legislation becomes abiding and we have modified a series of processes and policies to prepare our business. We are committed to protect and respect the personal information that is shared with us. This statement describes what type of information we collect, how it’s used, how it’s shared  with other organizations, how your rights regarding the information we hold can be exercised and how You can contact our reality. With regard to direct marketing communications, it will always be possible to inform us to stop these activities. We will never send "unwanted" emails or communications and will not share data with anyone else. We don’t resell the information to third parties, but we do work closely with selected partners who help us deliver the required information, products and services.

 

The content of this statement may vary from time to time, so you may need to occasionally check this page in order to make sure you allow information sharing. Where possible, we will look for a direct contact to inform about any new changes.

 

WHAT KIND OF INFORMATION IS COLLECTED?

 

We collect personal information through the site, applications or direct contact. We collect only information that is necessary, relevant and appropriate to the purpose for which it has been provided.

 

 

The information we collect includes some or all of the following:

 

  • Identity data: includes name, surname, user name or similar identifier and title
  • Contact information: include billing address, delivery address, e-mail address and telephone numbers.
  • Financial data: includes bank account and payment card details collected exclusively for the purpose of completing the purchase.
  • Transaction data: includes details about payments regarding the products and services that are purchased or sold.
  • Profile data: includes purchases or orders placed, any social profiles (if applicable), preferences, feedback, communications and responses to internal surveys and your password and username if applicable (customer portal).
  • Usage data: includes information on how the website,the products and the services are used. Marketing and communication data: includes preferences in receiving marketing communications and from third parties and communication preferences.
  • Technical data: include the Internet Protocol (IP) address, the access data, the type and version of the browser, the time zone setting and location, the browser plug-in types and versions, the operative system and platform and other technologies on the devices used to access corporate websites.

 

How do we use the collected information?

 

We process only the information that is necessary for the purpose for which it was collected. You are given the option of choosing to not receive marketing communications from us (and consent may be withdrawn at any time). No "unwanted" emails or communications are sent and data is not shared with anyone else, except to carry out the purchase or sale contract. Personal data is used exclusively for the purposes and legal basis indicated in the following table:

Purpose (s) for processing Legal basis for the treatment

We may use and process personal information whenever it’s necessary to execute a contract and/or to meet and complete orders, purchases and other transactions stipulated with the signatories and for analysis of

contractual performance.

• To register a new customer, create and manage your customer account and provide services to the user.

• Provide technical support for the product.

• Provide training courses for the user and certifications to customers.

• Manage the relationship, including the processing of the order and delivery of the required product or service or vice versa with suppliers.

Processing is necessary for

the execution of a contract or to enter an agreement.

To provide information on our reality and on its products and services and also provide newsletters or updates via email to the user;

• To inform about special offers and products or services that might be of interest.

• Understanding the traffic flow on our website and providing a better website experience and understanding of our clients’ needs.

The consent - which can be

withdrawn at any time.

To measure the interest of customers and suppliers and improve our products, services and website.

• To provide the requested information, products or services.

• To fulfill the obligations arising from any contracts stipulated.

• To help provide the highest level of customer care;

• Manage and operate our website - to maintain our website updated and relevant, to develop our business and for inform regarding our marketing strategy as well as to monitor the way our website is being used.

• To provide general information on the website, on our products and services.

• To ensure that the content of the website is presented in the most effective way.

• To display more significant and applicable advertisements on the website. 

Processing is necessary to support the legitimate commercial interests in the management of our activity.

 

 

Please note that you have the

right to oppose the treatment

of your personal data carried out for the sake of our legitimate interest.

Meaning that your right to

object is assured at any time.
For the prevention and detection of fraud, money laundering and/or others offenses or in order to respond to a binding request from a public authority or a court.

The treatment is necessary in order to comply with legal obligations and regulations.

We may have to process personal information to contact the interested party in case of an urgent security notice.

In rare cases of Vital Interest.

How do we share this information?

We do not sell information to third parties.However, we may from time to time disclose the information to the following categories of companies or organizations to which we pass the responsibility of managing services on our behalf: suppliers of
support services, customer contact centers, agencies and direct marketing consultants, market research and suppliers of market analysis services, our legal advisors and other professionals.We work to ensure that all third-party partners who manage the information comply with the data protection legislation and protect information just like we do.We only communicate the personal information STRICTLY necessary to provide the service they are undertaking on our behalf.

Punteremo a anonimizzare le informazioni o utilizzare set di dati specifici aggregati dove mai possibile.

 

 

How long do we keep the information?

 

We will not store personal information in an identifying format for a longer period than necessary.For the customers or suppliers, we will retain personal information for a longer period than the processing of potentials customers / suppliers.

However, we do not store personal information in an identifying format longer than necessary.In the case of a continuous relationship (for example, a customer), we keep personal information for 10 years from date when our relationship ends.

We retain personal information for this period to establish, bring or defend any legal claims.Our relationship could end for a variety of reasons.

Where we have obtained personal information following a request for information, brochures, or quotations any other information about any of our products or services, we store your personal information for 1 year and 6 months from the date on which we collect this information, unless an actual is created during this period report, for example, a purchase.We will continue to process this data in line with the initial request for 6 months, for allow us to establish a relationship with the potential customer / supplier. After this period the data will remain in suspended for 1 year before being removed, unless a relationship is formed within this time.

The only exceptions to the periods mentioned above are where:

  •      the law requires to keep personal information for a longer period, or to delete it first;
  •      in the event that you have raised a complaint or concern about a product or service offered, in which case we will retain your information for a period of 10 years from the date of that complaint or request;
  •      or you exercise the right to delete information (where applicable) and you do not need to keep it in relation to one of the reasons allowed or required by law.

How information can be managed

 

Every interested party has the right as an individual to access personal information and make corrections if necessary.You also have the right to revoke the consent you have previously provided to us and request that you delete them information we keep.The interested party may also object to the use of personal information (where there we rely on our business interests to process and use this personal information).

There are a number of rights in relation to personal information under the Data Protection Act.In report to most of the rights, we will request information to confirm the identity and, where applicable, for help us search for personal information.

Except in rare cases, we will respond within 30 days of receipt of the request.

Users have the following rights:

  •      Request a copy of the information we have in our possession;
  •      Correct and update your information;
  •      Withdraw consent. Please see "How we use this information";
  •      Object of our use of user information (where we rely on our legitimate interests for
    use your personal information), provided that there are no legitimate reasons for
    continue to use and process information.When we rely on our interests
    legitimate to use your personal information for direct marketing, we will always respect the right to oppose;Delete user information (or limit its use), provided there are no legitimate reasons for continue to use and process this information;
  •      Transfer the information to a structured data file (in a format commonly used and readable by machine), in which we entrust the consent to use and process personal information or to process it in relation to the contract.

In the case of a subject access request or a request for information, please be aware of the fact that if the request is unfounded or excessive, we can still charge a fee or refuse to act on the request.Please also note that when we remove data from our system, or after the time periods indicated in earlier in this document or on request, data is permanently removed from our system and may affect any subsequent access requests.

It is possible to exercise the above rights and / or manage the information by contacting us, using the details below:

 

Post office:            Street Alcide De Gasperi 18 / F, 25060 Collebeato (BS)

Email:                    servizio.clienti@mangano.com

If you have specific questions about data protection or a complaint, you can contact our security team of the data at servizio.clienti@mangano.com

 

 

 

Where we store personal data

 

The personal data we collect can be transferred to, and stored in, a destination outside the Area European Economic (EEA), for the purposes described above, also in countries such as the United States of America or Russia, which they can not provide an adequate level of protection in relation to the processing of data.We will take all measures reasonably necessary to ensure that personal data are processed securely and in accordance with the present Information on privacy and cookies and data protection legislation.To the extent that it is necessary to transfer personal data outside the EEA, we will ensure that protective measures have been taken adequate to protect the privacy and integrity of such personal data, including the Union model clauses in accordance with Article 46.2 (for example using the so-called Binding Corporate Rules).Please contact us if you wish to obtain information on these safeguards.

 

 

Cookies

 

Cookies are text files that identify the computer (through the so-called IP address) on our server.For information on the reasons we use them refer to the section "How we use the information collected" of the present Privacy Policy.While in some cases it may be possible, we do not use the IP address as a means to identify the user.Typically, there is the possibility of setting up your computer to accept all cookies, to be informed when a cookie is issued or for not receiving cookies at any time.It can be done through the browser Internet.With most browsers, this function can be accessed via the 'tools' menu (eg. Internet Explorer), 'edit', or 'task' (eg Netscape).If there are problems finding this area, the "help" function within the browser will be able to provide assistance.You can also find more detailed information on cookies and how to manage them on http://www.allaboutcookies.org. If you refuse a cookie, this may prevent the site from functioning properly or even prevent access to certain areas.